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Samsung’s ‘Premier’ service botched a repair on my $2,000 Z Fold2 — then the phone disappeared entirely

GaLaXy Z PrEmiEr sUpPorT

I have strong feelings on foldables—I think they’re the future, but I also think you should absolutely not buy one right now. As cool as foldables phones like the Galaxy Z Fold2 might be, the technology is still very new. These phones are expensive and prone to more hardware issues than traditional flat phones. Because I am a giant nerd with questionable decision-making skills, I bought a Galaxy Z Fold2 for $2,000 shortly after release in spite of all this.

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Samsung’s ‘Premier’ service botched a repair on my $2,000 Z Fold2 — then the phone disappeared entirely was written by the awesome team at Android Police.